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Thank you for your email, our trip was amazing. I found the whole experience of using RoutePerfect brilliant. It made it so easy to plan your trip, and work out travelling time between each place, so we weren't in the car over 2 hours each journey. The hotels we chose were great. And the reviews were spot on. We loved our whole trip from start to finish and we have already discussed where we would like to go next year. So I will definitely be using RoutePerfect again.
Overall we were happy with our experience from the planning to our lodging. We had our trust issues about not physically seeing anyone, but your staff were available to chat with us when we had questions. We had only one incident in the Doubletree Excel Hotel. The receptionist told me that breakfast wasn’t included in the voucher. My husband clarified the situation and she apologized for not reading the voucher correctly. The selection of lodging was very interesting, varying from modern hotels to tea rooms and an apartment. We were expected at each lodging and there were no difficulties. We enjoyed ourselves immensely and we would happily use your company again for future travels. Thank you for your efficient organization, comforting agents and follow-up.