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I came across your site and immediately found it extremely user-friendly and easy to navigate. All of the available options, the layout, the mapping ability, and the hotel selection simulation and pricing calculations were honestly as easy as the click of the button. The live and direct links to TripAdvisor were extremely helpful! I have to say, despite reading the testimonials, I was really nervous about using it, but eventually your site proved to just have better pricing overall and easier mode of selection. And I realized everything worked SO SMOOTHLY! Every check-in experience was ultimately seamless. It left more time for enjoying our travel :) I honestly believe that using RoutePerfect was one of the best online customer experiences I have ever had, if not THE BEST. Your staff was extremely responsive, and made me feel truly at ease by being friendly, courteous and reassuring. RoutePerfect is honestly THE BEST TRIP PLANNING tool I have ever used. I have already recommended RoutePerfect to my group of friends. And I honestly can't wait to use your site for booking my next European adventure.
I had occasion to use your chat to amend my trip plan. Fortunately, I got connected with Robyn who was an absolute wonder. She was entirely accommodating and went way beyond what I expected to ensure that my trip was as good as can be. She is, in my experience, the best and most accommodating, helpful, cheerful, and all around pleasant customer service representative that I have ever encountered. The entire RoutePerfect team performed to perfection. All reservations were without issue, and a late change was accomplished without incident. I would recommend RoutePerfect to anyone planning to travel anywhere in the world.